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In response to hurricane Ida, EATEL has initiated its Emergency Operations Plan to help our customers stay connected.

We are monitoring outages and responding as quickly as possible while considering the safety of our employees and our customers.

We are scaling our recovery efforts as necessary and working with emergency responders and utilities providers.

Our service center and phone lines are open.

GO TO RECOVERY FAQS

Stay in touch with us on social media for real-time updates and tips on staying connected.

We’re here to help. Please use this form to report your storm impacts and we will work to get you back online.



If you experience a service outage,

please contact us as soon as possible.

Call center hours are:

Sunday – Thursday 7am – 10pm

Friday and Saturday 7am – 11pm

Call Now 225-687-7000

Stay informed, receive updates and get instant alerts when there is a service outage in your area.

  • Real-time Text Notifications
  • Outage Alerts
  • Restoration Time Updates
  • Emergency Messages

SIGN UP TODAY!


Helpful Links:

UTILITIES

Entergy Website Facebook
Demco Website Facebook
Baton Rouge Water Website  
Plaquemine City Light & Water Website  

NEWS SOURCES

WBRZ Website
Hurricane Center
Facebook
WAFB Website
Storm Tracking
Facebook
Fox 44 Website Facebook

STATE & GOVT SOURCES

Louisiana Governor’s Office of Homeland Security & Emergency Preparedness
Website Facebook
Louisiana’s Official Emergency Website
Website  
Disaster Evacuation by Louisiana State Police
Website  
Road Closure & Traffic Problems by Louisiana DOTD
Website  
Louisiana Business Emergency Operations Center
Website  
Emergency Management by Parish
Website  
Red Cross: General Disaster Information
Website Facebook

NATIONAL WEATHER SERVICE

New Orleans
Facebook Twitter

OTHER HELPFUL LINKS

Tips for Getting Prepared
Website  
American Red Cross
Website Facebook



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