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Go to Voice Mail Portal at https://phone.clearchoiceplaq.com/portal/

Enter in your Credentials


Your username will be your 10 digit phone number + @plaqcom.net
Example: Username: 2256877000@plaqcom.net


Your password will be ETL + your account pin number
Password: Etl12345

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When logging in, if you see any of these error messages. Contact customer support to help setup login info.

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Click on Voicemail Management to open menu then click on Voice Messages to list current voicemails

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Click on the voicemail icon to start downloading the message you want.

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Depending on which internet browser is being used, the download file will save to your default location and should show a pop on your screen.

Internet Explorer pops up at bottom of the browser.
Click Save as to save to your preferred location.

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Firefox pops up on your screen.
Click Save as to save to your preferred location.

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Chrome pops up on the bottom of your browser.
Click arrow then Save as to save to your perferred location.

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Safari pops up in the download icon at top of the browser.

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